Effective Date: 15th July 2024

Thank you for shopping at MAEYO MUSIC.

Digital Products – All Sales Are Final

All of our products are delivered digitally (e.g., downloads, software, templates, sound packs, sample libraries).

Once your purchase is completed and the product is made available to you, we do not offer refunds, exchanges, or cancellations.

This is because:

• Digital products are non-returnable once downloaded or accessed.

• Immediate access to the files means they cannot be “returned” in the same way as physical goods.

Exceptions

Refunds may be considered only in the event of:

• A duplicate purchase caused by a technical error.

• A proven defective file that we cannot replace or repair.

If you believe you qualify for an exception, please contact us at support@maeyomusic.com within 10 of purchase, with your order number and details of the issue.

Legal Rights

Nothing in this policy affects your statutory rights under applicable consumer laws.